“You can’t manage what you can’t measure.”
You spent hours perfecting your launch email. The hero image looked amazing on desktop. The CTA button matched your brand colors. The layout was tested across four different email clients.
Show moreSubject: Feature idea for you
Hi Emily,
We're testing a new way to group feedback by customer segment. Helps you quickly see what different user types are asking for.
If you want early access, just reply to this and I'll enable it on your board.
Thanks,
Shayan
Subject: Need a hand?
Hi Emily,
Noticed you signed up yesterday. If you're trying to collect feedback from users but not sure where to start, I can help.
Let me know how you're planning to use the board and I'll share a quick setup tip that works well.
Cheers,
Shayan
Subject: Want early access?
Hi Emily,
We've been working on a way to auto-tag feedback based on keywords and sentiment. It's not public yet, but I can turn it on for your account if you're curious.
It might save you a lot of manual cleanup.
Just reply and I'll flip the switch.
Thanks,
Shayan
Plain doesn't mean lazy. And it definitely doesn't mean ugly.
It means focused. Intentional. Clear.
Your users don't care about your formatting. They care about what you're saying and whether it matters to them.
“There is no better way to be the expert than just do the work. You might be surprised at how quickly you get to become the expert.”